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Privacy Policy

Statewide Warranty

Statewide Warranty (“Statewide Warranty,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains, in clear and straightforward language, the types of information we collect, how that information is used, when it may be shared, and the choices available to you when you visit or interact with our website.

This Policy applies to individuals located in the United States, excluding residents of California, Alaska, and Washington State, where our services are not offered.

1. Information We Collect

We collect information in two primary ways: information you voluntarily provide to us and information gathered automatically through your use of our website.

A. Information You Submit Directly

When you request a quote, complete a form, make a purchase, or otherwise communicate with us, you may provide information such as:

Full name
Email address
Telephone number
Vehicle year, make, model, VIN, and mileage
Mailing address or account-related information, where applicable
Payment details or plan-related information associated with a service contract purchase
Any messages, inquiries, or other communications you send to us

We do not request Social Security numbers or driver’s license numbers through the website unless they are specifically required to complete a transaction or service you asked us to provide.

B. Information Collected Automatically

When you browse our website, certain information may be collected automatically, including:

IP address
Browser type and device information
Pages visited
Links or buttons clicked
Time spent on the website
Referral source or how you arrived at the site
Diagnostic, error, and performance-related information

We use this information to better understand site usage, improve website functionality, and enhance the user experience.

C. Call, Email, and Text Communication Data

If you contact us by phone, email, or text, we may collect and retain information related to those interactions, including:

Call recordings for training, monitoring, or quality assurance purposes
Records of SMS consent, opt-in, or opt-out activity
The contents of email communications

2. How We Use Your Information

We may use the information we collect for business and operational purposes, including to:

Provide quotes and information about available coverage
Process purchases and maintain records related to service contracts
Respond to questions, requests, or customer support matters
Improve our website, systems, and services
Send marketing or promotional communications where you have chosen to receive them
Help prevent fraud, maintain security, and protect the integrity of our website and operations

We do not sell your personal information.

3. How We Share Information

We share personal information only when reasonably necessary to operate our business or comply with legal obligations.

A. Vendors and Service Providers

We may disclose information to third parties that help us support business functions such as:

Website hosting
Technical support, cybersecurity, and IT services
Customer communication systems
Data analytics
Payment processing
Email and SMS transmission services

B. Vehicle Service Contract Administrators

If you purchase a Vehicle Service Contract, we may provide relevant information to the third-party administrator or related service providers responsible for administering coverage, handling claims, or managing your contract.

C. Legal Requirements and Protection of Rights

We may disclose personal information where required by law, regulation, court order, or legal process, or where we believe disclosure is necessary to protect our legal rights, enforce our policies, or prevent fraud or other harm.

We do not rent, sell, or trade your personal information to third parties.

4. Cookies and Similar Tracking Tools

Our website uses cookies and related technologies to:

Keep the website functioning properly
Remember user settings and preferences
Analyze visitor behavior and website performance
Improve security and overall functionality
Support advertising and remarketing efforts through platforms such as Google and Meta

Cookie Controls

Most web browsers allow you to manage or disable cookies through browser settings. Please note that turning off cookies may affect certain functions or features of the website.

5. Marketing Communications and SMS Consent

If you provide your phone number, you consent to receive communications from Statewide Warranty, which may include:

Telephone calls
Text messages
Calls or messages delivered using automated technology or prerecorded content

Standard message and data charges may apply depending on your wireless carrier or service plan.

Providing consent to receive these communications is not required in order to obtain a quote or purchase a plan.

You may revoke your consent at any time by contacting us.

6. Your Choices and Privacy Rights

You may choose to:

Unsubscribe from promotional email communications
Opt out of text messaging communications
Ask us to update, correct, or remove your information
Adjust cookie preferences through your browser settings

To exercise any of these options, please contact us using the information below.

7. Data Protection

We use reasonable administrative, technical, and physical safeguards designed to help protect the personal information we collect.

Even so, no internet-based platform, website, or data transmission method can be guaranteed to be completely secure.

8. Children’s Information

Our website and services are intended for adults and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

9. Geographic Scope of Services

Statewide Warranty offers services throughout the continental United States, except in the following states:

California
Alaska
Washington State

We do not advertise, market, or sell our services to residents of those states.

10. Updates to This Privacy Policy

We may revise this Privacy Policy from time to time. When we do, we will update the effective date shown at the top of this page to reflect the date of the latest revision.

11. Contact Information

If you have any questions, requests, or concerns regarding this Privacy Policy, you may contact us at:

Statewide Warranty

Call Now: (800) 801-0520

Website: www.statewidewarranty.com

Email: sales@statewidewarranty.com

1820 Chapel Avenue W, Suite 300

Cherry Hill, NJ 08002